Customer Service Officer – Casual

Mareeba Shire Council has an exciting opportunity for a casual Customer Service Officer to join our Customer Service team.

Our Customer Service Officers provide complete, accurate and timely advice and assistance to customers for a broad range of services via Council’s call centre and service counter.  The casual Customer Service Officer provides coverage for the team during periods of staff leave or peak periods, such as rates or renewals, to ensure service standards are maintained.  This position is a true casual position with no structured hours or days of work so flexible availability is essential.

To meet the expectations of Council and the needs of the community, you will need to demonstrate excellent oral and written interpersonal and communication skills, be able to touch type with speed and accuracy and be able to prioritise and manage your workload in times of high customer demand.

If you have experience in this field, please visit Council’s website to submit an application or phone our contact to discuss your interest.

More information about the responsibilities and requirements for this position can be found in the position description.

Benefits include:

How to apply

To apply for this position please submit the following documents to our recruitment email address: [email protected]

Please note: your resume and/or cover letter may be considered an example of your written communication skills.

Contact

For further enquiries please contact Daniela Fregona, Supervisor Customer Service, on 4086 4686 during business hours only.

 APPLICATIONS CLOSE: Sunday 7 November 2021